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Description Inbound phone position assisting our members with their inquiries. You will work within a team, partnering with our call center and our team of Pharmacists to thoroughly resolve our member’s ..
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Description The Consultative Pharmacy Technician 2 certified Pharmacy Technician who acts as an intake for all calls from patients, pharmacies and providers. The Consultative Pharmacy Technician 2 performs varied activities and ..
... varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically ... as a member advocate, addressing customer needs, which may include acting ... Work Environment: This is a..
... Medicare Members and provide excellent service and support. Currently these roles ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
Description The Clinical Programs Pharmacy Technician 2 integrates programs developed to improve overall health outcomes with a focus on prescription drugs. The Clinical Programs Pharmacy Technician 2 performs varied activities and ..
... and Resolution Representative 2 address customer needs which may include complex ... it. Escalates unresolved and pending customer inquiries How we Value You ... Research and Resolution Supervisor, CCM..
... proactive, reactive, comprehensive and exceptional customer service. This position is the critical ... executing 2U's expected white glove service level for its students, graduates ... receives 2U’s signature white..
Description The Clinical Services Pharmacy Technician takes calls from patients, pharmacies and providers, and performs varied activities and moderately complex administrative, operational, and customer support assignments. The Clinical Services Pharmacy Technician ..
... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending customer grievances. Decisions are typically focused ... Qualifications Minimum 2 years of..
... Inbound Contacts Representative 1 performs administrative/operational/customer support/computational tasks. Typically works within ... Work Environment: This is a customer-centric member advocate environment focused on ... the focus being on high-quality..
Description Get your foot in the door with this Entry-Level Training Ground Inside Sales Executive position! Enjoy a fast paced dynamic environment that offers a variety of responsibilities and assignments centered ..
... Monitor call queue to ensure service level and abandonment rates are ... and timely responses to internal/external customer needs Plan and conduct team ... experience of 2 years in..
Description Help our team achieve their best! Are you detail oriented? Do you have experience with coaching/providing feedback This might be the job for you! The Call Quality Coach (Call Quality ..
Description The Consumer Service Operations Representative 3 is responsible ... the daily activities across multiple service functions area. The Consumer Service Operations Representative 3 performs advanced ... Operations Representative 3..
... Medicare Members and provide excellent service and support. These roles will ... Inbound Contact Representative 2 addresses customer needs which may include complex ... it. Escalates unresolved and pending..
Description The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs developed to improve overall health outcomes with a focus on prescription drugs, and medication therapy ..
Description The Supervisor, Grievances & Appeals manages client medical denials by conducting a comprehensive analytic review of clinical documentation to determine if an appeal is warranted. The Supervisor, Grievances & Appeals ..
