Senior Clinic Emerging Markets Trainer Merger amp Acquisition - Remote

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Job Information

Humana

Senior Clinic Emerging Markets Trainer, Merger & Acquisition - Remote

in

Bethesda

Maryland

Description

The Senior Clinic Emerging Markets Trainer creates and implements processes and programs to ensure the staff and facilities in emerging markets are fully prepared for successful operations. The Senior Clinic Emerging Markets Operations Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

Humana's Care Delivery Organization is seeking a dedicated, compassionate, and experienced - Process Improvement Professional

- who is interested in growing with the company and being a part of something great!

Humana is a Fortune 60 healthcare company with a history of successful innovation and reinvention, with over 50 years as a proven leader and innovator in the health and wellness industry. A passionate emphasis on people, choice, well-being, and innovation guide our business and culture. We're not just a health insurance company: our diverse lines of business position us to serve millions of people with a wide range of needs, including seniors, military members, and self-employed individuals.

Humana, a market leading Medicare Advantage and Medicare Prescription drug businesses, is continuing to grow with our continued investment in developing a robust integrated care delivery model that integrates insurance with high value health care services, such as Primary Care, Home Care, and Pharmacy. Humana is consistently recognized as a top place to work in healthcare, especially in areas of Diversity and Inclusion.

Vaccine Policy:

For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

Provide proof of full vaccination OR

Commit to weekly testing, following all CDC protocols, OR

Provide documentation for a medical or religious exemption consideration.

This policy will not supersede state or local laws. Requests for these exemptions should be submitted at least 2 weeks prior to your scheduled first day of work.

The Senior Clinic Emerging Markets Trainer (Merger & Acquisition) Role Overview:

Collaborates concurrently with real estate, construction, training, human resources, clinical staff and finance

Secures needed resources, and establishes/verifies key performance indicators to ensure readiness

Leads the transition to ongoing operational processes

Begins to influence department's strategy

Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction

Exercises considerable latitude in determining objectives and approaches to assignments.

This is an Merger & Acquisition Tiger Team role that will support training for the acquisitions between Conviva and CenterWell markets

The role supports Physicians, Center Administrators, Medical Assistants, Front Office, HIMs and Referrals

This role reports to a Lead in the Training/Tiger Team organization

The role will train associates from onboarding to their role base training and will also support them after training as needed

This role will be approximately 75% travel across the country where acquisitions occur

Required Qualifications:

Primary care clinic setting with value based care experience

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Associates/Bachelor's degree (MA, LPN, LVN, RN, BSN or clinical related) and 4 years of technical experience, or equivalent

Solid understanding of clinical operations: training, compliance, policy & procedures medical care delivery, managed care financial arrangements and reimbursement

Ability to collaborate with multiple market leaders, and interact with clinical staff, physicians and market leadership.

Exceptional, organizational, interpersonal, written, and oral communication and presentation skills

Creative, articulate professional who can help introduce, develop and promote new business ideas and processes into center operations

Experience handling escalated issues

Self-Starter, works well without direction & can lead own work

Commitment to making a difference through, innovative thought & strategic thinking to identify, structure and solve business problems

Microsoft Office proficiency - Word, Power Point, Access and Excel

Ability to travel across the market assigned- 75% of the time

Preferred Qualifications

eClinicalWorks experience preferred

Training experience in a clinic setting

Process Improvement Professional Working hours:

Scheduled 40 hours per week

Monday to Friday 8AM-5PM* (May be required to fly out on a Sunday for Monday hours and/or home on a Friday evening)

Nationwide travel 75%

Being a part of the Humana team gives you benefits that include:

We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k with company matching, tuition reimbursement, weeks of paid vacation time, paid holidays, work-life balance, growth, a positive and fun culture and much more.

Alert:

Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Interview Format:

To enhance our hiring and decision-making ability. Modern Hire Text allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire text interview. In this interview, you will read to a set of interview questions and you will provide text responses to each question. You should anticipate this interview to take about 15 minutes. Your text interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Language Proficiency Testing:

Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. ​ Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Equal Employment Employer:

Humana is more than an equal opportunity employer, Humana's dedication to promoting diversity, multiculturalism, and inclusion is at the heart of what we do in all of our Humana roles. Diversity is more than a commitment to us, it is the foundation of what we do. We are fully focused on diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all of the other fascinating characteristics that make us each uniquely wonderful.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com