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Job Details

Receptionist 1

Company name
Humana Inc.

West Palm Beach, FL, United States

Employment Type

Administrative, Bilingual

Posted on
Jan 06, 2021

Valid Through
Apr 21, 2021

Apply for this job



The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.


Seeking a Medical Receptionist for the Front Desk whose smile can be felt from the other side of the phone . If that's you, apply today!

About Conviva:

At Conviva Care Solutions, we want to inspire people to live their best healthy life. Conviva Care Solutions is a management services organization representing nearly 300 physician practices, 800 clinicians, and 300,000 patients across the states of Florida and Texas. We need people with a passion for helping others and making change happen. We don't want to be like everyone else in the industry-we want to be better. And we're looking for talent that wants to grow, be challenged and inspired to help make that happen.

At A Glance:

Conviva is seeking a dedicated, compassionate, and cheerful - Front Desk Medical Receptionist - who is interested in growing with the company and being a part of something great!

Receptionist 1 Job Functions:

Operates a switchboard or multi-line phone and maintains long distance call logs

Maintains the reception area

Appointment scheduling

Verification of insurances

Collecting patient charges

Takes and distributes accurate messages

Greets visitors and determines the nature of their visit

Issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee

Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.

Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.

Required Qualifications

Experience in a medical office

High School Diploma or GED.

Six months to one year of multi phone line experience

Excellent Customer Service and phone etiquette.

Knowledge of MS Office (Word, Excel, Outlook, Access)

This role is considered patient facing and is part of Conviva's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

Preferred Qualifications

Bilingual (English/Spanish)

Associate degree

Experience with ECW

Knowledge of Medical terminology

Medical Assistant Diploma or certification

Medical Receptionist Working hours:

Scheduled 40 hours per week

Monday to Friday 8AM-5PM

Schedule may change as per center needs

Being a part of the Conviva team gives you:

We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k with company matching, tuition reimbursement, 3 weeks paid vacation time, paid holidays, work-life balance, growth, a positive and fun culture and much more.

Come plant some roots with us. Apply Today!

Scheduled Weekly Hours


Company info

Humana Inc.
Website :

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