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Job Details

Financial Aid Administrator - Information Desk

Company name
Adelphi University

Garden City, NY, United States

Employment Type

Finance, Education, Bilingual

Posted on
Jan 07,2019

Valid Through
Apr 22,2019

Apply for this job


Financial Aid Administrator

(Information Desk)


Adelphi University, New York, is a highly awarded, nationally ranked, powerfully connected doctoral research university dedicated to transforming students’ lives through small classes with world-class faculty, hands-on learning and innovative ways to support academic and career success. Adelphi offers exceptional liberal arts and sciences programs and professional training, with particular strength in our Core Four—Arts and Humanities, STEM and Social Sciences, the Business and Education Professions, and Health and Wellness. Recognized as a Best College by

U.S. News & World Report,

Adelphi is Long Island’s oldest private coeducational university, serving more than 8,100 students at its beautiful main campus in Garden City, at learning hubs in Manhattan, the Hudson Valley and Suffolk County, and online. The University offers students more than 50 undergraduate majors and 70 graduate programs in the liberal arts, the sciences and professional training. With powerful partnerships throughout the New York area, more than 115,000 graduates across the country, a growing enrollment of students from 41 states and 58 countries, and rising rankings from top publications and organizations, Adelphi is a dynamic community that plays a leadership role on Long Island and in the region.


Provide customer service to students on financial aid and billing issues and assist the Senior Assistant Director in some training and supervisory duties for the Information Desk.


Senior Assistant Director


Answer inquiries from students, parents and colleagues at the Information Desk.

Check forms for accuracy and completeness.

Meet with parents and students regarding the affordability of the University and the calculation of out-of-pocket expenses.

Review tax and other documents.

Clear registrations and blocks.

Act as a resource person for other I-Desk personnel in the absence of the supervisor.

Perform other job-related duties as assigned.


Ability to make independent decisions based on training.

Ability to prioritize workload according to volume, urgency, etc.

Ability to be organized and pay attention to detail.

Ability to work cooperatively with others.

Excellent interpersonal and communication skills.

Knowledge of Microsoft Word, Excel and the Internet.


Associate’s Degree (Bachelor’s Degree preferred) and/or 1 - 3 years current financial aid experience in a fast-paced customer-service oriented higher education environment.

Required to attend events as needed (Evenings & Weekends)

Bilingual English/Spanish preferred.


Monday-Thursday 10-6pm; Friday 8:30-4:30pm



Company info

Adelphi University
Website :

Company Profile
Adelphi is a modern metropolitan university with a personalized approach to higher learning. Adelphi University is a highly awarded, nationally ranked, powerfully connected doctoral research university offering exceptional liberal arts and sciences programs and professional training with particular strength in its Core Four—Arts and Humanities, STEM and Social Sciences, Professions, and Health and Wellness. Adelphi is dedicated to transforming students’ lives through small classes, hands-on learning and innovative ways to support student success.

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