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SCO CCA Sr. Geriatric Support Services Coordinator GSSC - Bilingual English-Spanish

Location
Boston, MA, United States

Posted on
Sep 22, 2020

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Job Title:u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 SCO CCA Sr. GSSC Bilingual English/Spanish nBusiness Unit:u00a0u00a0u00a0u00a0 SCOnDepartment:u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Direct ServicesnReports to:u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Program ManagernFLSA: u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Non-exempt nClassification:u00a0u00a0u00a0u00a0 Regular Full-Time (35 Hours)u00a0u00a0 nGrade Level:u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 D This is a Union Position nSalary Range:u00a0u00a0u00a0u00a0u00a0 $43,141 51,138 (commensurate with experience)n(New hires who meet both language requirements are eligible for a one-time $1,250 pay differential).nSummary/Overview: Under the general direction of the Team Manager, but working collaboratively with the SCO representative(s), the SCO GSSC plays an integral part of the case management functioning of the agency. The SCO GSSC will provide initial assessment and ongoing assessments of the SCO client's needs including eligibility for any relevant **MEMBERS ONLY**SIGN UP NOW***. (BSHC) service and other community resources. Furthermore, the SCO GSSC will develop a service plan based on their assessment of client needs, which directly impacts areas of concern highlighted through the assessment. This position requires the ability to work independently, multitask, conduct home visits and family/provider meetings, telephone contact and complete regular documentation. The SCO GSSC is responsible for working collaboratively within BSHC as well as externally with client formal and informal supports, SCO representatives, vendors, potential referral sources and other community agencies. SCO GSSCs actively participate in BSHC organizational life.nu00a0nEssential Functions:nEssential Job functions: Duties _______ through _______are designated as ADA Essential Functions and must be performed in this job. All other job duties are secondary functions. TBDnThrough home visits conduct multi-dimensional assessment of elders' functional and social needs incorporating eligibility/need for services, special programs and other community resources. nProvide ongoing assessment of client needs/status through contact with collaterals, informal supports and contact with the client via phone and regularly scheduled home visits. Adjust service planning and follow-up as indicated. nThrough a needs assessment, knowledge of resources, and problem solving skills develop a service plan that incorporates the areas identified within the assessment. Seek supervision for ongoing case management direction, high-risk client issues, vendor needs/issues, etc. nInitiate and follow up with an interdisciplinary consultation and review with SCO personnel for SCO GSSC's service planning recommendations and obtain approval of those services. u00a0 u00a0 u00a0 Implement the plan utilizing all available resources; BSHC vendors/programs and other community resources.nMonitor the efficacy and quality of services provided by BSHC through contacts with client, their family, collateral contacts and vendor monitoring. nMaintain the client record through timely documentation that is complete and accurate of all related communications and required forms. nProvide ongoing advocacy for client, as follows:nExhibit working knowledge of BSHC services/programsnExhibit working knowledge of other community programsnContinually assist in the development of community resources knowledge within BSHCnSeek peer or supervisory consultation to explore unfamiliar resource areas. nnContribute to organizational life through active participation in team activities, committees, and work groups. Promote a positive working environment through cooperative and respectful interaction with others.nThrough all external contacts with vendors, collaterals, and community at large continually provide outreach efforts as a BSHC representative in order to ensure access to services for all client groups.nIncumbent must be bilingual English/Spanish to apply for this positionnCompetencies:nIncumbent must be bilingual English/Spanish to apply for this positionnSensitivity to elder and diversity issuesnCommitment to maintaining clients at home with dignitynAbility to effectively communicate in person, in writing, and by telephonenAbility to effectively utilize BSHC's/CCA's computer and information systems on a day-to-day basis. nSupervisory Responsibility:nThis position has no supervisory responsibilities.nWork Environment:nThis position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.nPhysical Demands:nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.nThe employee must be able to carry a 15 to 20 lb. loadnThe employee is regularly required to talk or hearnThe employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. nPosition Type/Expected Hours of Work:nThis is a full time position. Days and hours of work are Monday through Friday 9:00 a.m. to 5:00 p.m.nTravel:nIncumbent must be able to carry 15 to 20 pound load to consumers' homes, must be able to travel to the community to perform visits at consumers home (may have limited accessibility), and travel under all weather conditions. nRequired Education and Experience:nBachelor's Degree requirednLSW and relevant work experience preferred, but not required.u00a0u00a0 u00a0nAdditional Eligibility Qualifications:nSensitivity to elder and diversity issues.nCommitment to maintaining clients at home with dignity. nWork Authorization/Security Clearance:nMust be eligible to work in the USAnMust clear CORI background checknAAP/EEO Statement:nEqual Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled **MEMBERS ONLY**SIGN UP NOW***. affirms and supports diversity and inclusion in our workforce and recognizes all EEOC Factors.nOther Duties:nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.nu00a0nu00a0

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