Stafford, TX, United States
Customer Service, Bilingual
Supports the branch manager in the daily operation of the branch office.
Provides courteous customer service
Solicits for new or renewed customer business on every contact
Receives loan payments and posts to customer accounts
Maintains cash drawer accuracy and security
Prepares and handles office deposits and maintains checkbook accuracy
Prepares and processes loan applications; closes approved loans
Performs collection activities on delinquent accounts, by both written and verbal communications
Assists with the development and training of all new personnel
Maintains compliance with company policies and procedures
Maintains accurate filing and record-keeping system
Prepares and assemble reports for remittance, and for branch record-keeping
Prompt and regular attendance is required
Bilingual in English/Spanish.
Prior experience with customer service
Basic math and money handling skills; able to count cash accurately
Ability to obtain license, certification, and/or governmental approval to provide ancillary products and services, as applicable
Valid driver’s license and daily access to a reliable automobile for business use
Computer literate with ability to operate a ten-key calculator
This is an office position that consistently operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Requires the ability to communicate verbally and in writing.
This position frequently operates a standard telephone.
This position may travel requiring driving, and may require walking on uneven ground, climbing small stairs.
High school diploma or equivalent
Website : http://www.security-finance.com
Security Finance is licensed to offer traditional installment loans, which vary in amount and terms and available ancillary products based on the state of operation and the type of license obtained within that state. We offer our installment loans from conveniently located branch offices in order to provide personal service within the community. Use the locator to determine if there is an office in your local area. To apply for a loan, you may call that office or apply in person at a time convenient to you during our business hours. After completing the application, the office personnel will complete a verification and underwriting process to determine if you qualify for a loan in the amount you requested. Our personnel can assist in finding an installment loan within your budget. Installment loans have monthly terms consisting of equal monthly payments, with no balloon payments or prepayment penalties. In certain cases, you may be able to renew or refinance your account to receive additional cash prior to the full payment of the original loan. A renewal is a new loan that pays off the balance in full (less any refunds due to you) of the prior loan and gives the remaining difference to you as cash proceeds. You will need to determine if the costs related to the renewal loan makes financial sense for your situation. This website provides links to consumer education sites unrelated to Security Finance that may assist you in making that determination. Send comments about this website to email@example.com